Warranty & Repairs
At StyliFi, we stand by the quality of our products. Our warranty and repair policy ensures that you receive the best service in case of any product defects or malfunctions.
Warranty Policy:
We offer a limited warranty on select products, covering manufacturing defects and workmanship issues.
Warranty Coverage:
- Defects in materials or craftsmanship.
- Malfunctions under normal usage conditions.
- Issues arising from faulty stitching, zippers, or hardware.
Exclusions from Warranty:
- Damage caused by misuse, accidents, or improper care.
- Normal wear and tear, fading, or discoloration over time.
- Unauthorized repairs or modifications.
Warranty Period: The warranty period varies by product category. Please check the product page or invoice for details.
How to Claim a Warranty?
- Contact Us: Email us at [email protected] with your order details and images of the defect.
- Inspection Process: Our team will assess the issue and confirm if it falls under warranty coverage.
- Resolution: If eligible, we will offer a repair, replacement, or store credit, depending on product availability.
Repair Services
We also offer affordable repair services for out-of-warranty products. If your product needs minor fixes like stitching, zip replacement, or reconditioning, we can help!
Repair Process:
- Submit a request with details and images of the issue.
- We will provide an estimated cost and repair timeline.
- Once approved, ship the item to us, and we’ll handle the rest.
Quick Tip: Proper care can extend your product’s lifespan! Follow our care instructions for the best durability.